What is MSP (Managed Service Provider)?
An MSP, or Managed Service Provider, is a third party an enterprise hires to manage its entire contingent workforce program, including vendor selection, rate cards, compliance, and reporting.
Why does MSP (Managed Service Provider) matter?
MSPs sit between the client and staffing agencies, meaning agencies often need MSP approval to be added as a supplier before they can submit candidates at all, making MSP relationships a gatekeeper for large-account staffing business.
How does MSP (Managed Service Provider) work?
The MSP sets program rules (approved vendor list, rate caps, submission windows), typically operates the VMS on the client’s behalf, and evaluates vendor performance through scorecards that affect how many requisitions a given agency receives.
Frequently asked questions
Does every VMS program have an MSP?
No, some enterprise clients run their VMS directly without a third-party MSP, though many do use one, especially for large, multi-vendor programs.
How does an agency become an approved MSP vendor?
Typically through a formal supplier onboarding process that reviews compliance, insurance, references, and sometimes a competitive bid against other agencies.
How BrightMove helps
Agencies managing MSP relationships need clean, fast candidate submission workflows. See how BrightMove supports staffing agencies of all sizes.