What is Quality of Hire?
Quality of hire is a measure of how well a new employee performs in the role and how long they stay with the company, typically assessed through manager feedback, performance reviews, and retention data.
Why does Quality of Hire matter?
Quality of hire connects recruiting activity to actual business outcomes, moving the conversation beyond speed and cost metrics to whether the people being hired are actually succeeding on the job.
How does Quality of Hire work?
Organizations commonly combine several inputs, like 90-day and one-year manager satisfaction surveys, performance review scores, and retention rate, into a composite quality-of-hire score tracked back to the recruiter, source, or hiring process that produced the candidate.
Frequently asked questions
Is quality of hire the same as retention rate?
Retention is one input into quality of hire, but quality of hire typically also includes performance data, not just whether the employee stayed.
How soon can quality of hire be measured?
Early signals can appear at 90 days, but a fuller picture typically requires waiting at least a year to assess performance and retention together.
How BrightMove helps
BrightMove’s reporting connects hiring data with downstream outcomes, helping agencies and employers track quality of hire over time. See BrightMove’s recruiting analytics.