Pricing FAQ

1Do I have to pay for implementation?

All new BrightMove customers need to buy onboarding services to ensure their success. Your applicant tracking system is much more than just a software portal that collects resumes; it is a solution that will help you transform your recruiting process. To ensure you are getting the most ROI from BrightMove, it is important that you participate in our personalized implementation and on-boarding process.

2Do I need to pay for a year up front?

All of our plans are billed annually and have a set contract length. We have found that customers who commit to a full year of using BrightMove will be more successful.

3What type of support is available?

All of our customers have access to our award-winning support via live chat, email, and phone from 8:30 a.m. EST to 5:30 EST Monday through Friday. If you need support outside of those hours, you can always submit a ticket via email and someone from our team will be in contact with you as soon as possible on the next business day.

4I only have two recruiters, which plan do I need?

The plan you need is entirely up to you and your business goals. We can help you select the plan that will help you be the most successful. The number of recruiters you have does not impact pricing until you have more than five and then we bill for each additional user.

5I have more than 5 users, how can I add additional users to my plan?

Just let your sales person know how many users you have, and we will calculate the price for you.

6Are there any additional fees?

We try to make our pricing as simple and straight-forward as possible. We do not believe in charging hidden fees, such as maintenance fees. Some of our integrations do require third party subscriptions, but those are outlined in the pricing document and our sales team will discuss those with you during the initial call so that you know exactly what you will need to pay.

7What payment methods do you accept?

We accept company checks, credit cards, and PayPal.

Thank you for your interest in BrightMove.