What is a Chat Recruiter?
A chat recruiter, sometimes called a chat recruit, is a role where an individual engages candidates or customers in real-time online conversations, often through a website or messaging platform, to answer questions and guide them toward next steps.
Why does chat recruiting matter?
Real-time chat can catch and convert candidates or leads who would otherwise abandon a form or application without ever reaching out directly.
How does chat recruiting work?
A chat recruiter monitors an inbound chat channel, typically on a careers site or messaging platform, answering questions about roles and the company, and directing interested candidates to apply or schedule a next step.
Frequently asked questions
Is chat recruiting the same as a chatbot?
Not necessarily; some chat recruiting is handled by AI chatbots, while other programs use live human recruiters staffing the chat.
Where is chat recruiting most commonly used?
High-volume hiring environments, like retail, hospitality, and light industrial staffing, use chat recruiting most often to engage candidates quickly.
How BrightMove helps
BrightMove’s Engage SMS lets recruiters carry real-time candidate conversations through text, extending the same immediacy chat recruiting offers. See BrightMove’s Engage SMS.