Categories: Recruiting Software Blog
Five Tips for Getting the Most from Your Phone Interviews
Phone interviews save time and can quickly help you develop your short list of top candidates.
Lining up phone interviews with promising candidates helps you and your applicants. Relatively easy to schedule and conduct, telephone interviews give both parties a chance to ask preliminary questions to determine fit, qualifications, and the advisability of pursuing the job or the candidate.
Brightmove delivers cutting-edge recruiting software to help our clients connect with and cultivate the right candidates. Our ATS parses and provides a pool of potential hires. Phone interviewing further refines your list.
Importantly, a phone interview offers hiring managers the chance to compare a resume to an applicant, while candidates get the chance to compare the real position to the job description. Phone screening is an inexpensive method to avoid the significant expense of a bad hire.
The right questions help you make the right hire
Create a minimum skills and experience profile as you develop your short list. Before each phone interview, ensure questions to each candidate are the same. If your recruiting process allows for it, set up quick 10-minute telephone screenings to help create your short list for a longer telephone interview.
For a candidate with novel, highly-desired skills, it is tempting to go straight to that experience. Resist the urge and be sure that your interview, and the order of questions, is roughly the same across interviews. This gives you the information you want, helps you make needed comparisons--and works to avoid potential known, or unknown, bias.
When crafting your questions, consider these tips:
While that sounds like a lot of questions, the time goes quickly. Take careful notes throughout the interview, including direct quotes, that you can enter into your ATS to help you compare candidates with your hiring team.
Even in the age of Skype, telephone conversations give both parties the opportunity to focus on the information being transmitted, not appearances. When you want to save time and money, and effectively narrow your applicant field, pick up the phone and call.
About the Author, Heidi Howell-Green
With more than a decade of experience making marketing and communications concepts come to life in the workforce solutions industry, Heidi was utilizing marketing principles to lead the charge on employer branding initiatives for talent acquisition and working to create an engaging and positive candidate experience, as well as employee experience to attract and retain talent before it was mainstream.